Q: What payment methods are accepted?
A: American Express, Discover, MasterCard, and Visa
Q: When will I be charged?
A: When you place the order.
Q: How long will it take for my order to be processed?
A: Orders for in stock items are usually processed in 48 hours or less. You will get an email with tracking once your order has shipped.
Q: What shipping options are available?
A: We currently ship UPS for all items except for our bed cages. For bed cages, you will be prompted at checkout to contact us to arrange freight shipping for these oversize items.
Q: Do you ship outside of the USA?
A: We offer limited international shipping. Please contact us to arrange international shipping and payment.